Cape Town International Airport: A Decade of Excellence

For ten consecutive years, Cape Town International Airport has proudly held the Skytrax title of Best Airport in Africa. For the past five years, it has also been recognised for having the Best Airport Staff in Africa. These honours are more than awards—they are a testament to the men and women who keep the airport running smoothly, safely, and warmly every single day.

Celebrating a Decade of Excellence

From ground crew and security personnel to cleaners, customer service agents, and management teams, every member of staff contributes to the passenger experience. Their professionalism, passion, and genuine warmth leave lasting impressions on millions of travellers each year. The awards also reflect the trust and collaboration of stakeholders, airlines, government partners, tourism authorities, and the business community who support the airport’s continued growth.

“This recognition is a reflection of the broader ACSA ethos, where excellence, service, and continuous improvement are at the heart of everything we do. It reaffirms our collective commitment to delivering a world-class passenger experience while contributing meaningfully to South Africa’s connectivity and economic growth,” says Shaheed Regal, Acting Regional General Manager, Cape Town International Airport, Cluster 2.

Gateway to a Global City

With more than 10 million passengers annually and steady traffic growth, Cape Town International is central to the city’s reputation as a global destination. As part of Airports Company South Africa’s network of nine airports, it plays a key role in enabling travel, trade, and work in Cape Town. Its success fuels tourism, creates jobs, and positions South Africa as a world-class destination for both business and leisure.

Proudly Local, Authentically Cape Town

The airport represents the soul of the Mother City: professional, welcoming, diverse, and forward-thinking. ACSA remains committed to transformation, empowerment, and inclusive growth, ensuring that success benefits the broader community while supporting national goals of progress and equality. Its role in connecting global markets makes it an essential partner for those looking to do business in Cape Town.

Looking Ahead

With continued investment in infrastructure, innovation, and people, Cape Town International is preparing for the next decade with a renewed focus on service and sustainability. The airport remains true to its Cape Town roots while meeting global standards, ready to welcome the world—the Cape Town way. As Cape Town strengthens its reputation as a hub to work, trade, and collaborate, the airport will remain at the centre of this growth.

This article has been adapted from the original piece published in This is Cape Town Magazine, Volume 5, specifically for the blog. To view the original article, click here or read the full magazine online at www.thisis.capetown/resources.